Details

Business: Nicola Valley Shelter and Support Society
Email: nvsssbod@outlook.com
Phone: 250-315-0155
Address: 2038 Nicola Avenue PO Box 424 Merritt, BC V1K 1B8

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Description

Nicola Valley Shelter and Support Society

Looking for Team Lead

$29-$30 an hour – Full time

Responsibilities

• Provide consistent coverage for assigned shifts, working within the team and independently to complete all shift tasks.
• Supervise support staff, ensuring that all shift tasks are completed satisfactorily.
• Monitor staff performance and report any concerns to management
• Assist clients to identify and reach their goals
• Review client progress, keep accurate and complete case notes.
• Client exit planning, ensuring all services are in place to promote success
• Monitor and supervise shelter and client affairs, assist clients of the shelter with needs and questions
• Receive new clients, complete intake paperwork, and provide orientations to new clients.
• Connect clients with case manager and other service providers identified in clients service plan.
• Monitor the activities of clients to ensure the safety of clients and staff.
• Provide crisis intervention as needed
• Maintain written and oral communication of incidents in accordance with polices.
• Complete work time sheets bi-weekly
• Follow all public health policies and directives

Qualifications

• deal with a wide variety of staff and clients in a non-judgmental and compassionate manner
• establish and maintain professional boundaries in working with clients and other staff.
• work under pressure, assess emergency situations and respond effectively.
• be prompt and dependable to ensure continued operation of an essential service
• understand of the effects of colonization and aboriginal culture as well as the effects of living in poverty

For more information and to apply visit

Indeed.com