Posted Nov 29, 2024Key Holder
Details
Business: Cannabis Co.
Phone: 250-378-5420
Address: 1937 Quilchena Ave Unit B, Merritt, BC V1K 1B8
Tags
Customer ServiceDescription
Cannabis Co.
Looking for Key Holder
$17.50-$21 an hour – Full Time, Part time
Responsibilities
- Assist store manager in reaching all store objectives on a daily basis
- Oversee all cash functions and can perform all duties including opening and closing procedures.
- Consistently monitor and encourage team members to meet the companies service standards
- Proactive in solving customer concerns and escalations
- Committed to ensuring customer satisfaction
- Help promote a positive work environment and team morale
- Train new team members
- Engage with customers to understand their needs and educate them on responsible cannabis use
- Provide information based on ongoing learning and accurate product knowledge
- Convert customer needs into sales in real-time using tablets for order processing
- Cultivate, grow and retain customer base through an exemplary customer experience
- Comprehend, apply, follow and enforce guidelines as required by industry regulations
Qualifications
- Pre-employment Criminal Record Check
- CannSell or Selling it Right Standard Certificate
- Desire and ability to develop a positive in-depth understanding of cannabis
- 2 years plus experience in a similar scope of role with sales and customer service experience in retail or hospitality with extensive customer-facing interaction
- Ability to diplomatically and professionally interact with customers at all times
For more information and to apply visit
Indeed.com