Posted Nov 29, 2024Key Holder

Full-time

Details

Business: Cannabis Co.
Phone: 250-378-5420
Address: 1937 Quilchena Ave Unit B, Merritt, BC V1K 1B8



Tags

Customer Service

Description

Cannabis Co.

Looking for Key Holder

$17.50-$21 an hour – Full Time, Part time

Responsibilities

  • Assist store manager in reaching all store objectives on a daily basis
  • Oversee all cash functions and can perform all duties including opening and closing procedures.
  • Consistently monitor and encourage team members to meet the companies service standards
  • Proactive in solving customer concerns and escalations
  • Committed to ensuring customer satisfaction
  • Help promote a positive work environment and team morale
  • Train new team members
  • Engage with customers to understand their needs and educate them on responsible cannabis use
  • Provide information based on ongoing learning and accurate product knowledge
  • Convert customer needs into sales in real-time using tablets for order processing
  • Cultivate, grow and retain customer base through an exemplary customer experience
  • Comprehend, apply, follow and enforce guidelines as required by industry regulations

Qualifications

  • Pre-employment Criminal Record Check
  • CannSell or Selling it Right Standard Certificate
  • Desire and ability to develop a positive in-depth understanding of cannabis
  • 2 years plus experience in a similar scope of role with sales and customer service experience in retail or hospitality with extensive customer-facing interaction
  • Ability to diplomatically and professionally interact with customers at all times

For more information and to apply visit

Indeed.com

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