Posted Jan 13, 2025Office Administrator
Description
BC First Nations Justice Council
Looking for Full Time Office Administrator
$45,000–$55,000 a year
Job Duties and Responsibilities:
- Manage client experience and ensure a culturally safe experience for anyone coming into the office and maintain accessibility in both availability and warmth of services.
- Provide an empathetic, gentle approach to difficult interactions within and at the IJC doors to ensure client, community and team safety.
- Conduct initial intake conversations with new clients.
- Work closely with the Managing lawyer(s) to ensure an overall collaborative operation of the Indigenous Justice Centre.
- Support office operations for smooth operations and to provide preventative measures by identifying issues.
- Implement established policies and procedures, measure outcomes against standards, and improve operational flow when identified.
- Oversee office interactions, responding to requests and questions.
- Maintain office efficiency by organizing procedures, handling. correspondence, managing filing systems, and overseeing office maintenance, supplies and equipment uninterrupted function.
- Provide direct administrative supports as needed, including scheduling appointments, meetings, and events as needed.
- Assist with office space/infrastructure scheduling, maintenance and planning (moves, adds, and changes to workstations).
- Liaise with other staff to share and exchange information and provide guidance as appropriate.
- Maintain confidentiality of client-related information.
- Participate in IJCs proactive approach to staff wellness.
- Compile information for annual and other reports and ensure comprehensive statistics are maintained as required.
- Contribute to the collaborative approach to wrap-around services in the Indigenous Justice Centres.
- Work together with the IJC team to maintain a welcoming, high-function centre by supporting colleagues and community partners, as assigned.
- Provide reception coverage.
- Comply with BCFNJC policies and procedures.
- Other duties as assigned.
Qualifications and Work Experience:
- 3-5 years' experience working as an office manager or a similar role or the equivalent combination of education and experience.
- Knowledge of local and urban Indigenous cultures is preferred.
- Excellent interpersonal and communication skills.
- Experience or comfort deescalating conflict.
- Empathetic approach to people who are unhomed or dealing with addictions.
- Knowledge of MS Office programs including (Word, Excel, Outlook, PowerPoint).
- Knowledge of the WorkSafeBC requirements that apply to the work under your supervision and make sure those requirements are met.
- Self-motivated individual with the ability to work with minimal supervision in a team-oriented setting.
- Knowledge of clerical practices and procedures and organization management principles.
- Strong time-management and people skills, flexibility, and multitasking ability.
- Ability to maintain confidentiality, problem solve and take initiative.
- Understanding of interdisciplinary approach and respect for non-legal supports.
- Commitment to collaborative team environment.
- A clear criminal reference check (CPIC) and Vulnerable Sector Clearance will be a condition of employment.
For more information and how to apply please visit: www.indeed.ca